Decoding RPA – Automation with not the robots we know
Lets decode the first letter from the buzz word RPA i.e., R – Robot.
When we hear the term robot what’s the first thing that comes to our mind? A machine that looks like us that can do things humans can do. Right? The size could vary from the size of a fly to bots shown in Transformers movie.
These robots can walk, talk, show emotions and do many things beyond the human capability. Robots can work 24/7 (Literally), do less mistakes if programmed and trained well, won’t leave the job at their will.
But today we will talk about software robots which inherits many capabilities from its physical/hardware couterpart.
Software Robot – Robot without a face
A software robot is simply a software process that can be programmed and trained to do things what humans can; obviously not all. They can mimic the behavior of a person performing actions with computer. The mimicry could include responding to emails, preparing reports, answering customer queries, etc. The nature of applications could be diverse such as desktop applications, websites, remote virtual machines.
Process – Business Process
A set of defined interactions constitute a business process that solves a problem. Any business process if performed efficiently can give better ROI and improve the experience of people interacting with it.
Automation is a way of doing and controlling things with tools and applications. It gives you better throughput with less errors and cost effective as well.
So, if we add up all the terms above then
RPA is a way of automating business processes which normally involves human interactions with the help of software robots.
Is RPA an entirely new technology? Not really!
Automation has been there for years but it required separate programming for every business case. If there is a new business process identified then you needed to write new program from scratch.
The traditional automation had many shortcomings like not being able to easily adapt to any change in the business process, difficult to scale and you always required specialized programmers for the job.
RPA is a more matured version of automation that is much easier to program, scale and can evolve on demand.
So, we talked much about technology and its pieces, but what benefit you can take from RPA if you are a business.
Advantages of RPA for businesses
- Reduction in cost
- Better efficiency – Robots don’t take breaks
- Reduced errors
- Standard compliance and security – Log all the actions of a robot and you can always control its access to the system.